Many card companies may let you to submit your dispute online. Keep a record of who you spoke with and when. Find the telephone number on your monthly statement or on the back of your card. Start by calling the card company’s customer service number to report the problem. To best protect your rights, review your account statements carefully every month and submit any dispute right away. Consumer protections for credit cards are stronger than protections for debit cards, but some debit card companies voluntarily offer more protections than the law requires. You must notify your credit or debit card company of any error you’re disputing within 60 days of the date that the first statement on which the charge appears was sent to you. Sample Letter for Disputing Credit or Debit Card ChargesĬontact Your Credit or Debit Card Company.Send a Dispute Letter to Your Card Company.Contact Your Credit or Debit Card Company.Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items. Money-Making Opportunities and Investments.Jobs and Making Money Show/hide Jobs and Making Money menu items.Credit, Loans, and Debt Show/hide Credit, Loans, and Debt menu items.Shopping and Donating Show/hide Shopping and Donating menu items.
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